Turkish Airlines Lost & Found

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Turkish Airlines Lost & Found

If you have lost an item during your journey with Turkish Airlines, you can follow these steps to report and recover it:

Lost Items at the Airport

If you misplaced your belongings within the airport (prior to security, during check-in, or after arrival), reach out to the Lost & Found office at the specific airport.

Each airport manages its own Lost & Found services, and Turkish Airlines is not liable for items lost within general airport premises.

Lost Items on a Turkish Airlines Flight

If you left an item onboard a Turkish Airlines aircraft or in a Turkish Airlines lounge, you can report it through:

Turkish Airlines Lost & Found Office at your arrival airport.

The official Turkish Airlines website under the Lost & Found section.

Istanbul Airport Lost & Found Office (if your journey included Istanbul Airport).

Checked Baggage Issues (Delayed, Damaged, or Missing Bags)

If your checked bag does not arrive, promptly go to the Baggage Services Desk at the airport once you land.

You will be given a Property Irregularity Report (PIR) with a reference code to help you track your luggage.

The current status of your missing baggage can be tracked through the WorldTracer system on the Turkish Airlines website.

If your baggage remains unlocated for more than 30 days, you may qualify for compensation.

Contact Information

Turkish Airlines Lost & Found Office: Contact details depend on the airport. Visit the Turkish Airlines official website or call their 24/7 customer service.

Istanbul Airport Lost & Found: +90 212 463 63 63 (Main Customer Support Line).

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Turkish Airlines Jakarta Office directly at Tel: +62 21 3113 2606.